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ACFA welcome Nick Pilavidis, CEO of the the Australian Institute of Credit Management, as he delves into effective strategies from the moment you onboard a new client, continuing throughout the entire customer journey to ensure payment is received and you have options to maximise your recovery. This session is designed to arm you with the knowledge and tools to protect your revenue, enhance your credit management processes, and build stronger, more reliable customer relationships.
Nick Pilavidis CEO, Australian Institute of Credit Management
A sale is not a sale until the cash is in the bank! Adopting a proactive stance in managing customer relationships and integrating credit management best practices from the start is key to mitigating the risk of unpaid invoices.
Don't miss out on the opportunity to elevate your credit management approach and ensure your sales translate into tangible financial gains.
Meet the Presenter:
Nick Pilavidis CEO, Australian Institute of Credit Management
The AICM represents over 3,000 credit professionals who mitigate credit risk in all sectors and manage credit terms for the supply of goods, services and finance.
As CEO since 2014 he has advocated for change that allows all businesses to make fully informed credit decisions and effectively manage their credit risk.
He is a Fellow of CPA Australia, a Certified Association Executive, a Director and member of the Australasian Society of Association Executives and a Graduate member of the Australian Institute of Company Directors.